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Talk to our team about your digital transformation, partnership opportunities, or any general enquiry. Contact us using the official channels listed above or visit one of our offices.

FAQ

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IDEANET (PT Infrastruktur Digital Indonesia) is a one-stop ICT solutions provider. It helps businesses and institutions build, integrate, operate, and optimize connectivity, data center, cloud, network, security, professional services, and managed services.

Connectivity includes IP Transit, dedicated internet, broadband, Layer 1, L2/L3 VPN, terrestrial, wireless, and marine links. Infrastructure covers on-premise data center and DRC, colocation, and cloud (IaaS, PaaS, SaaS, private cloud, and interconnect, including Tencent Cloud as a hyperscaler partner). Network and security covers routing, firewall, SD-WAN, and endpoint protection. Professional and managed services cover consulting through operations, licensing, and custom statements of work.

Industry solutions include hospitality (IDEA+ TV, smart room and building), healthcare (smart hospital), marine (smart ship and onboard connectivity), and education (smart campus). Customer segments also include government, residences, offices, hotels, retail, manufacturing, financial institutions, and enterprise groups.

Coverage spans 40+ cities, with offices in Jakarta (The Convergence Indonesia, 22nd Floor, Rasuna Epicentrum), Surabaya (Jl. Opak No. 32, Darmo), and Bali (Pertokoan Sudirman Agung, Jl. P.B. Sudirman No. 30 Blok C, Denpasar).

Commercial terms are quoted per project. Contact sales at +62 811-8809-8855, WhatsApp +62 811-1995-8899, email [email protected], or the hotline (021) 150188.

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